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Intercultural Training

Our workplaces are becoming more diverse and multicultural. To be successful in the 21st century workplace, the ability to communicate and behave appropriately with people from other cultural backgrounds has become an asset. In this interactive workshop we will explore to what extent and how culture influences how we interpret the world, what we expect from a manager, how we communicate, make decisions, our approach to work and deadlines, and much more. We will focus not only on national cultures, but also layers of culture such as academic disciplines, gender and generation. You will learn more about yourself, your values, preferences and behaviors and your cultural identity and how to more successfully interact with others. We will also practice different behaviors like communication styles and learn strategies to be more effective in a diverse and multicultural team and workplace.

 


Trainer:

Pauline Vromans is an intercultural trainer who mostly works with expatriates on how they can be more successful on their international assignments. She also lectures at the Amsterdam Business School of the University of Amsterdam, working with students from many different cultural backgrounds. Born to Dutch parents, she grew up as an expatriate child in the Canary Islands, Madrid and Switzerland. In the last fifteen years, she has lived and worked/studied in the Netherlands, Mexico, Costa Rica, Australia and the USA.

Pauline holds a M.Sc. in Human Resource Studies with a minor in communication from Tilburg University, as well as a M.Sc. in Culture, Organization and Management from the Vrije University, Amsterdam. She researched and published on expatriate adjustment to culturally similar and dissimilar countries and the role of expectations herein. Her research in Costa Rica examined the opportunities and challenges that local versus foreign entrepreneurs face in a developing tourism destination. She is currently pursuing a Ph.D. with a focus on intercultural competence development.

Previously, Pauline gained business and management experience through her work in her co-owned distribution company, where she worked with suppliers from France, USA, Switzerland, New Zealand, Spain, Sweden and Belgium. For two years, she also worked as a hotel manager in Costa Rica. Pauline is used to working with employees, clients and business partners from all over the world.

Pauline has followed training at the Summer Institute for Intercultural Communication and is a member of SIETAR (Society of Intercultural Education, Training and Research). She speaks Dutch, English and Spanish fluently, as well as some German, French and Portuguese. She loves traveling and has done so extensively.